Premium assistance

Technical support service tailored to your needs.

Need an expert to help you with the configuration or management of your infraestructure? If you have chosen our Dedicated or Virtual solutions, our experts will help you with all issues related to your product.

How can we help you?

No contractual requirements, with guaranteed transparency and simplicity.

Pay per use basis

Nominalia offers you a service hours pack that enables a simple, practical and quick way of requesting assistance for your server paid by the hour, without expiry dates for your service pack and tailored to your needs.

Transparency and zero constraints

You can check how many hours have been purchased at any time, as well as the current balance and reports on tasks completed. Always without monthly fees or contractual obligations for renewal or expiry dates.

We speak your language

You will receive expert technical consultancy directly from Nominalia qualified technicians who speak your language, and directly on your server without intermediaries or third parties outside our group.

When Premium assistance is useful

Initial set-up

Optimisation of the operating system on the server to improve performance, ensure protection against external attack, updates and assistance in making your business immediately operative.

Application set-up

Optimised set-up of the most common control panels such as Plesk and cPanel, CMS or WordPress and Joomla, as well as e-commerce solutions such as PrestaShop and many more.

Service set-up

Installation and configuration on your server, using Linux or Windows, of web servers, email services, webmail solutions, DNS, FTP Servers, Proxy and similar, all with high reliability.


Migration of the contents on your server, system configurations and applications, from external solutions to our supply or to a new dedicated or virtual server.


Configuration of our backup solutions, creation of personalised backup plans to meet all requirements. Installation and configuration of hardware and software firewalls. Penetration test procedures.

Private Cloud

Design, installation and configuration of turnkey Private Cloud solutions with ESXi, VMware, Hyper-V technologies and many more, on our dedicated server solutions.

Need anything else? Contact us and we can find the best solution for your needs together

Contact us

Choose you preferred means to contact a consultant

Dedicated number

Call us Monday to Friday from 9 am to 6 pm

Book your direct telephone contact

Request online a telephone contact