Service Order for the SiteLock product 

Following are the specific contract conditions for every SiteLock solution purchased at NOMINALIA.

This Service Order (hereinafter "SO") is an integral and material part of the General Service Conditions (hereinafter "CGS") of NOMINALIA, (hereinafter, "the Company") and which can be found at http://www.nominalia.com/company/terms_conditions_02.html). The CGS and this SO lay down the terms and conditions for the delivery of the SiteLock Service (hereinafter the "Service") by the Company to the Customer. The terms with capital initials in this SO have the same meaning as set out in the CGS. The commercial offer published online on the website http://www.nominalia.com  is an integral part of these conditions.

1 Description of the Service

The Service is immediately activated after the purchase by clicking on the corresponding button on the Control Panel, and involves the supply by the Company of an instrument allowing the Customer to perform safety checkings on his own website, to analyse its  vulnerabilities and to remove such vulnerabilities, should the Service he has purchased allow for it.

The Company reserves the right to change the  features of the service and/or transfer the Service to other plattforms enjoying the same or higher quality, giving prior notice in writing thereof to the Customer.

The Service is provided with different solutions, each of which is defined by special technical features. Possible solutions are published and kept updated on the Company website, together with their technical differences and the corresponding economic offer.

1.1 Information notice on personal data processing

The Service is provided by Sitelock LLc, an external provider which acts as autonomous data processor, located in the U.S.A. and registered in the Safe Harbor registry (http://www.export.gov/safeharbor).

The Customer acknowledges and agrees that the Company (NOMINALIA) acts exclusively as reseller of Sitelock LLC and that the use of the Service implies the access by Sitelock to Customer's personal data or to contents placed into the web by the Customer (i.e. for the delivery of reports to the Customer after the execution of a scan). This information is processed by SiteLock as autonomous data processor.

For further details we invite the Customer to read the Sitelock Privacy Policy, visible at the following link: https://www.sitelock.com/downloads/SiteLock_Privacy.pdf.

When activating an account, Customer consent will  be required in order to allow the Company to share some of Client's personal data with SiteLock.  Only data that are strictly necessary to activate Service will be required, namely the Customer's email address and website name. Consent to the communication of personal data to SiteLock is not mandatory, however, without it, it willnot possible to provide the Client with the Service.

The Service is supplied by the Company according to Organic Law 15/1999 and Royla Decree 1720/2007 and ancillary rules, as described in the Privacy information published on the home page of NOMINALIA, http://www.nominalia.com/company/privacy/html, which the Customer herewith declares to have read and understood.

2 Conditions of use of the Service

The Customer hereby acknowledges that he is only purchasing a non-exclusive, non-transferable to third parties licence to use the software, such licence being valid only for the duration signed by the Customer.

The Customer undertakes to use the Service in compliance with art. 8 of the CGS, with this SO and with any other prescription or regulation applicable from time to time.

2.1 Association to a website

The Service is provided by the Company in reference to a single website chosen by the Customer at the time of  first configuration (so-called "association"). Association with a website different from the one first established will be granted only upon specific request to the technical office and will in any case be limited to no more than 3 times a year. Exceptions to this rule will be assessed by the Company upon request by the Customer and on a case-by-case basis.

Unless there is evidence to the contrary, for the purposes of these OS, it is presumed that the Customer may legitimately dispose of the website associated with the Service, as the owner or in any case as a party authorized by an entitled third party.

2.2 Activities carried out by SiteLock on the Customer's website

By purchasing the SiteLock product, the Customer authorizes SiteLock to:

2.3 Service use rules

The Customer may not use the Service in such a way as to overload the delivery platforms of the Service. The Customer may not use any of the  IP addresses or any of the platforms through which the Service is delivered to launch any kind of attack on third parties' IP addresses, send unwanted or unsolicited email messages to anyone, commit illegal deeds, or save illegal data. Should the Customer - intentionally or by mistake - have access to any  information not directly addressed to him, he is obliged to notify this breach to the Company and delete any copy he may possess.

Throughout the extent and duration of this SO, the Customer must, at his own liability and charge:

The Company reserves the right to suspend the Service immediately, if - at its sole discretion or upon complaint by  third parties - it  understands that activities have been committed which break the law, imperative rules, decent behaviour, of this SO and/or of the CGS. In such case, after notice served by the Company, the Customer must eliminate the cause of the complaint or submit proper documentation proving full compliance with current regulations in his activities. Should the Customer acquire the Service on behalf of third parties, the Customer is obliged to inform such third parties about the suspension of the Service. The Company (Nominalia) reserves the right to contact directly any third parties, end -  users of the Service, provided that they contact the Company asking to have the Service restored or resumed. Should no immediate reply be received,  the Company will have the right to cease delivering the Service without prejudice to its entitlement to full payment of the consideration due or to the Company's right to take legal steps for full reimbursement of any damage incurred.

2.4 Customer's Liability

The Company has no control over, nor access to the data submitted for verification to the Service. Any liability arising from such data and contents shall fall entirely on the Customer. It is also the exclusive liability  of the Customer to properly  preserve access credentials and take appropriate steps to prevent unauthorized access by third parties to the Service.

2.5 Nominalia's Liability

The Service will be available 24 hours a day seven days a week, except for any suspension due to upkeep / maintenance work.  The Customer takes note that   the Service is provided "as is", without any warranty, explicit or implicit, of operation, holding  Nominalia harmless for any liability in case of malfunction or loss of data or contents due to problems with Sitelock's software or to operations carried out by SiteLock on the IT systems  and/or websites chosen by the Customer. The Company shall under no circumstance be held liable in case of malfunction  of the Service due to reasons beyond its technical control, including by way of example only :

2.6 Limitation of SiteLock's liability

The Customer acknowledges and accepts that in some circumstances, on the basis of the analysis of  practices requested by the  Customer and carried out by SiteLock, a certain automatic or manual system which identifies vulnerabilities of the website or of the network i) may be invasive or intrusive as such, and include attempts by SiteLock or its agents to access - without permission - the IT Customer's system in order to make the Customer aware of areas in which  the system is vulnerable to intrusions by unauthorized third parties, damage, unauthorized use, ii) may accidentally damage the Customer's system because of lack of consistency among network systems, iii) may generate an excessive number of log messages and give rise to an excessive consumption of disk space, iv) may cause degradation of the Customer's system due to an attempted penetration including, by way of example only, slowing down, suspension, blocking of the Customer's system, possible malfunction of the Customer's system as the result of an attempted invasion of such a system, or any other damage due to the use of invasive or intrusive techniques employed to gain access to the Customer's system. The Customer allows SiteLock to get into the IT system of the Customer in order to provide the contract assessment services. The Customer authorizes SiteLock to carry out Security Audits on any device and IP specified by the Customer. The Customer acknowledges and accepts that Sitelock shall not be held liable for any delay or damaged caused by Sitelock's Services, including the Security Audits and all other activities mentioned herewith.

2.2. The Customer furthermore explicitly acknowledges that  SiteLock is not bound by any obligation, contract liability or guarantee in case of loss of profit or of data or because of any incidental, special, consequential or indirect damage, foreseen or foreseeable, unforeseeable or in any case due to use  of the service, within the limits set forth by the law. Such limitations apply to any kind of complaint or request for action, including by way of example only, any arising from availability of the Service, from access by the Customer to third party services, contents or software and their use, as well as any other matter relating to the service.

2.7 Complaints

The Customer must notify any irregularity in  the Service by return registered mail within 48 hours following the occurence of the irregularity. Failure to do so will make the Company harmless and free for any liability.

3 Duration

This SO, according to the choice made by the Customer during the purchase procedure or also later from his own Control Panel, may last one or more years. Renewal at expiry may be automatic or manual.

3.1 Expiry with automatic renewal

In case of expiry with automatic renewal and payment by credit card, the consideration referred to in the following  paragraph "Consideration and Payments" will be charged, in the terms provided for and at the conditions existing at the time of the renewal, as shown on the Control Panel, directly by the Company to the Customer's credit card, after prior notice by e-mail. Should the Company fail to make such a charge, the contract will not renew automatically and will be deemed to have expired and not renewed upon expiry of the term. In this case,   the Customer still can renew the Service following the manual renewal procedure.

In case of expiry with automatic renewal and payment using a system other than  credit card, the Company, 20 days before expiry andafter prior notice by e-mail, will undertake the renewal and send the bill to the Customer who must pay in terms laid down therein. The bill and relevant payment instructions will be  sent by surface mail to the address filed in the archives of the Company at the time of the order. Should  the Customer fail to pay in the described terms, the Company may at any time cut off delivery of the Service, without prejudice to the provisions of  art. 6 of the CGS. In this case, any data present on the space made available with  the Service will be deleted without any liability by the Company for preserving and/or saving such data.

3.2 Expiry with manual renewal

In case of expiry with manual renewal, the Customer may ask the Company - using the online procedure made available by the Company - to renew the Service with this SO for further and later periods in the terms appearing on the Customer's Control Panel and accordimg to the technical and economic  conditions in force at the time of  renewal of the Service, and following the renewal procedure. In case of failure to renew in the manner and terms referred above, upon expiry the Service will no longer be delivered and this SO will cease to produce its effects by law, without  need for any further notice by /from the Company. In this case, any data present on the space made available with  the Service will be deleted without any liability by the Company for preserving and/or saving such data .

3.3 Termination of the contract

In case of termination of the effects of this contract and/or should the Conditions of use of the Service cease to be in force, all the functions provided for in the Service will be deactivated.

4 Price and Payments

The price of the requested Service is as indicated in the Offer. The delivery of the Service is agreed upon from the time of payment of the price of the Service in the manner laid down in the offer. The price of the renewal will be the list price applied by the Company at the time the Customer makes his request andas it appears at the said time on the Control Panel.